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Abou El Hassan Mohamed

CRM Manager

Biography

Abou El Hassan Mohamed is a CRM Manager with over 20 years of experience in customer relationship management and tourism operations. He specializes in developing CRM strategies that combine data-driven insights with personalized service to enhance client satisfaction and loyalty. Fluent in English and Chinese, Abou El Hassan plays a key role in strengthening the company’s connections with Asian markets while improving communication efficiency and customer retention.

Experience:

2005 – Present:
CRM Manager – EGS Tours Developing CRM strategies, managing data analysis, and optimizing customer experience.
2000 – 2005:
Marketing & Customer Service Officer – Egypt Travel Network Built customer databases, launched loyalty programs, and improved client communication systems.

Languages:

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Email : info@egstours.com

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